Experience Engineer

Designing shareable & remarkable experiences
Erik Posthuma
Erik Posthuma

I help brands and customers interact with each other through static, interactive, and human touch points. I look especially at the crossing of online - offline, focusing on what makes a customer experience shareable & remarkable.

I lead the Singapore office of Antics - Digital Creative Agency

Email me: erik@erikposthuma.com
Follow me: ErikPosthuma
Add me: LinkedIn

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Brain Seeds

  • Antics - Digital Creative Agency
  • ~~~~~
  • Adaptive Path - Experience Design
  • Bruce Temkin - Experience Matters
  • Christopher Carfi - The Social Customer Manifesto
  • Dachis Group - Social Business Design
  • David Armano - Logic+Emotion
  • Experientia - Putting People First
  • Harish Kotadia - Social CRM and Analytics
  • Scott Gould - Experience, Social Media, Innovation
  • Stefano Maggi - Digital Ingredients
  • Uwe Hook - BatesHook
  • .

Tags

  • Customer Centric (21)
  • Touch Point (13)
  • Social Media (11)
  • Authenticity (10)
  • Brand DNA (10)
  • Character (10)
  • Allignment (9)
  • Remarkability (7)
  • Shareability (7)
  • Transparency (5)
  • View all 27 tags
  • Transformation (4)
  • Curate (3)
  • Relationship (3)
  • Augmented Reality (2)
  • Brand Utility (2)
  • Business Model (2)
  • Employee Engagement (2)
  • Humanizing (2)
  • Loyalty (2)
  • Mobile (2)
  • Trends (2)
  • Customer Characters (1)
  • Escape (1)
  • Gap Analysis (1)
  • Leadership (1)
  • ROI (1)
  • a (1)

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Customer Experience Trends 2011

Customer Experience Trends 2011
View more presentations from Erik Posthuma.
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Filed under: Touch Point Authenticity Employee Engagement Remarkability Shareability Social Media Transformation

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